Support
Need a hand with Throb? Email contact@imaigination.art. We usually reply within one or two business days. Your iPhone model and iOS version help us help you faster.
Is Throb a subscription?
No. Logging, your full history, backups, iCloud sync, export, Face ID lock and a doctor report for the last 30 days are free. A single one-time purchase unlocks doctor reports for any date range and the insights. There are no recurring fees.
Where is my data stored?
On your iPhone. There is no account and no developer server. If you turn on iCloud sync in Settings, your entries are also kept in your own private iCloud so they appear on your other devices.
How do I move to a new iPhone?
Turn on iCloud sync, or restore the new iPhone from an iCloud or encrypted computer backup. You can also share a Throb backup file from Settings › Backup, restore & import and restore it on the new phone, or export your history as JSON or CSV.
How do I make a report for my doctor?
Open History and tap the doctor report card, or go to Settings › Doctor report. Pick a date range, check the preview and create the PDF. It includes headache days, medication use and response, MIDAS and HIT-6.
Can I bring my data from another app?
Yes. In Settings › Backup, restore & import › Import from a file you can load a Throb backup, a Migraine Buddy "Export my records" CSV or a headache spreadsheet.
The pressure forecast isn't showing.
The forecast is optional and off by default. Turn it on and allow approximate location when asked. It needs an internet connection. The pressure trend from your iPhone's own barometer works without it.
How do I start an attack without opening the app?
Add the Lock Screen widget, add the Throb control to Control Center or the Action Button, say "Log a migraine in Throb" to Siri, or use the Apple Watch app.
I reinstalled Throb. How do I get my data and purchase back?
If you used iCloud sync, turn it on again. Otherwise restore a backup file in Settings › Backup, restore & import. To re-activate your purchase, tap Restore purchase on the unlock screen.
I found a bug or want a feature.
Email contact@imaigination.art with a short description and your iPhone model and iOS version. Every request is read.
Throb is a diary. It does not diagnose, predict or treat migraine. If you have a sudden, severe or unusual headache, seek medical care.